Responsible Gaming

Version as of August 1, 2023

We ask You to read this information carefully for your own benefits.


Website operator information

Betkin.com website is operated by StepX B.V. having its office at Heelsumstraat 51, E-Commerce Park Vredenberg, Curaçao, the mailing address is Chuchubiweg 17, Curaçao. Company Registration number is156454.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Account means a unique account created by and for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to StepX B.V.

Service refers to the betkin.com website services.

Website refers to betkin.com website.

You means the individual accessing or using the Services.


Responsible Gambling

Gambling means for the majority of our Users, entertainment, fun and excitement. But we also know that for some of our Users gambling has negative side effects. In the medical science is pathologic gambling since many years as serious sickness recognised.
Since our first day we think about this problematic and try out best to help.
Under “Responsible Gambling” We understand some steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. In case they already appear we also try to take active steps against them. The most important instrument against negative side effects from gambling are knowledge and education about the risks of gambling to support our Users self-control in order to make sure they do not suffer from negative side effects.


Information and Contacts

Our Support will help you via email at all the time without any additional costs for you: support@betkin.com
Our Support will of course not give out any information about You without Your consent to anyone else.
In addition you also can take a self-test, if You are already gambling addicted or feel so at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/.

And you can also find additional information about gambling addictions at: https://www.begambleaware.org/safer-gambling/.


Helpful hints for responsible gambling at betkin.com

We recommend you think about the following hints before gambling in order to insure gambling stays fun for You and without any negative side effects:

Set yourself a deposit limit. Before you start to gambling think about how much you can afford to gamble with according to Your financial situation. Play with amounts which are for fun and for Your entertainment.

Do not try to win back a loss at every cost. Try to not take to huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.

Set yourself a time limit. Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.

Play smart. It is smarter to not play, when You are extremely stressed, depressed, or under too much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.

Take breaks. You should take breaks when You notice that You get tired or can´t concentrate anymore.

Only one account. To make it easier to have an overview how much time and money You spend on gambling it is highly advised to not create more than one Account per Person.


Minor Protection

To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data save from any minors near You.

Principally we recommend a filter program to avoid minors, especially children, to access any context on the internet, which is not healthy for them.

For parents we can recommend a list of internet filters, to support them, from keeping their children from any context, which was not made for them:https://famisafe.wondershare.com/internet-filter/best-internet-filters.html


Self-Exclusion

In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything, that does nothing good for you.
“Self-Exclusion” means, that You exclude yourself, out of Your own choice, from all our gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years.
They also will explain you all future steps and what is needed from you. Just e-mail: support@betkin.com.
Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.
During Self Exclusion you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account. You can find more information about self-exclusion in a separate document on this topic, or by contacting support team by e-mail: support@betkin.com.
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