Version as of August 1, 2023
1. Accounts
1.1. Definition, Requirements and Restrictions
1.1.1. Reference to the “Account” shall mean an account registered by you on the Website after accepting and agreeing to these Terms. By registering an Account, you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. Persons who are underage of 18 years are not allowed to use the Website and/or any services available.
1.1.2. You are not allowed to register on the Website and use our services if you are a resident of Curacao, France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, St. Maarten, Statia, USA or the USA dependencies, Ukraine, United Kingdom, Turkey, Aruba, Bonaire, Saba, St Eustatius. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
1.2. Registration
1.2.1. To place bets, play games and deposit money you need to register the Account on the Website.
1.2.2. To register the Account, you shall provide complete and up-to-date information including a mobile number, e-mail address, username, password, and other mandatory information requested on the registration form.
1.2.3. By registering the Account on the Website, you agree to specify your real name. We may take action to check the accuracy of the information you provide. You’re not allowed to change this data, but there are cases in which you can individually request for changing of data by contacting Website customer support, such as an honest mistake etc.
1.2.4. For the security reasons, if you choose, or you are provided with a username, password, or any other piece of information as part of our security procedures, you shall treat such information as confidential, and you shall not disclose it to any third party.
We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. We will never ask you to reveal your password and will never initiate contact with you to ask you for the memory joggers associated with your password.
1.2.5. Employees, former employees of service providers and/or affiliated persons are not permitted to register the accounts on the Website and cannot exploit the services and promotions available on it. Same rules apply to family members of the above mentioned.
Violation of this rule will result in the account being permanently closed and the referred accounts will be considered as fraudulent. Any winnings derived from such activities will be deemed as forfeited by the account holder and only the deposited amount will be returned to the account holder.
1.2.6 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise.
The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.
1.3. Implied Declarations
By registering the Account on the Website, you undertake, declare and warrant that:
1.3.1. You are over 18 years of age, or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to you and, under the laws applicable to you, you are allowed to participate in the Games offered on the Website.
1.3.2. You will use this Website and your Account solely and exclusively for the purpose of your genuine participation in the Games and not for any financial or other operations; your participation in the Games will be strictly in your personal non-professional capacity for recreational and entertainment reasons only.
1.3.3. You participate in the Games on your own behalf and not on behalf of any other person.
1.3.4. You are not resident in Curacao, Netherlands, France, Iran, Iraq, North Korea, Singapore, Spain, St Maarten, Statia, USA or the USA dependencies, Ukraine, United Kingdom, Turkey, Aruba, Bonaire, Saba, St Eustatius.
1.3.5. All information you provide to betkin.com is true, complete, and correct, and that you shall immediately notify us of any change of such information.
1.3.6. You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from betkin.com.
1.3.7. All money that you deposit into your Account is not tainted with any illegality and, in particular, do not originate from any illegal activity or source.
1.3.8. You understand that by participating in the Games you take the risk of losing money deposited into your Account.
1.3.9. You shall not be involved in any fraudulent, collusive, fixing, or other unlawful activity in relation to your or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games. Betkin.com hereby reserves the right to invalidate or close your Account or invalidate your participation in a Game in the event of such behavior.
1.3.10. In relation to deposits and withdrawals of funds into and from your Account, you shall only use credit cards and other financial instruments that are valid and lawfully belong to you.
1.3.11. The computer software that we make available to you is owned by Betkin.com or other third Parties and protected by copyright and other intellectual property laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions hereby established and in accordance with all applicable laws, rules, and regulations.
1.3.12. Games played on the Website should be played in the same manner as games played in any other setting. You shall be courteous to other players and representatives of Betkin.com and shall avoid rude or obscene comments, including in chat rooms.
1.4. Multi Accounts
1.4.1. You can register and use only one Account on the Website.
1.4.2. Only one Account for each household, IP address and computer or device is allowed. If two or more users share the same household, IP address and computer or device - we must be informed by the respective Accounts’ holders in advance.
1.4.3. If you sign up or attempt to register more than one Account, for whatever reason, we may block or close any or all of your Accounts at our discretion. We may also void all the bets that have been placed in the duplicate Accounts, block bonuses and gifts and void withdrawal requests. In addition, any returns, winnings, or bonuses have been gained or accrued during the duplicate account lifecycle will be forfeited from you.
1.5. Other account issues
1.5.1. If you forget your password or think that somebody knows details of your personal data, moreover if you suspect that another user is taking an unfair advantage through cheating or collusion you must report the suspicion to us.
1.5.2. We reserve the right to declare any bet or transaction void partially or in full if we, at our own discretion, would deem it obvious that any of the following circumstances have occurred:
1) the Account holder or people associated with the Account holder may directly or indirectly influence the outcome of an event;
2) the Account holder and or people associated with the Account holder are directly or indirectly avoiding the rules of the Website;
3) the result of an event or the bet has been directly or indirectly affected by criminal activity;
4) the odds of an event have significantly been changed due to a public announcement in relation to the event;
5) bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website have been affected by technical problems;
6) due to an error, such as a mistake, misprint, technical error, human error, force majeure or otherwise, bets have been offered, placed and or accepted due to this error.
1.5.3. When we close or suspend an Account for whatever reason, we reserve the right to close any future Accounts that may be registered by the same person, device, address, or that may use the same payment wallets or credit cards and void/cancel all bets and transactions of that Accounts.
1.5.4. We offer two-factor authentication (2FA) as additional protection from unauthorized use of your Account. You are responsible for keeping your login information confidential and making sure it cannot be accessed by another person.
1.6. Account Closure
1.6.1. You may close your Account at any time and request a withdrawal of the balance of the Account, subject to the deduction of relevant withdrawal charges. To close your Account, you must first cancel any open bets if applicable, and contact the Website customer support.
In case the reason behind the closure of the Account is related to concerns about possible gambling addiction you shall inform Betkin.com.
1.6.2. The method of repayment in account closure process will be at our absolute discretion.
1.6.3. Betkin.com reserves the right to close your Account and to refund to you the "Available to withdrawal” balance, subject to the deduction of relevant withdrawal charges, at our absolute discretion and without any obligation to state a reason or give prior notice.
1.6.4. Betkin.com reserves the right to cancel and remove any bonus amount awarded to you if not been used within 1 month from the date awarded.
1.6.5. Betkin.com reserves the right to refuse a withdrawal claim in case of fraud, in which case an Account will be suspended, and the payment not processed.
1.6.6. Betkin.com will review all Accounts and classify them at its discretion. Once a player is classified as a “bonus hunter” or “bonus abuser”, all winnings and bonuses will be void and the Account will be suspended, and the payment not processed.
2. Payouts
2.1. When the outcome of a Game you participate in becomes determined or, where applicable, Betkin.com has confirmed the relevant result of an event and settled the markets - all winnings will be available on your Account.
2.2. If Betkin.com mistakenly credits your Account with winnings that do not belong to you, whether due to a technical or human error or otherwise, the amount will remain property of Betkin.com and the amount will be deducted from your Account.
If prior to Betkin.com becoming aware of the error you have withdrawn funds that do not belong to you, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by you to Betkin.com.
In the event of an incorrect crediting, you are obliged to notify Betkin.com immediately.
2.3. Betkin.com will carry out additional verification and identification procedures for any withdrawal or reserves the right to carry such verification procedures at any level of withdrawals. All transactions will be checked to prevent money laundering.
3. Withdrawals
3.1. When claiming the withdrawal for the first time, you have to provide us (or our payment service) with your KYC documents including copy of a personal identification document, proof of address, proof of ownership of any other used payment method, bank statement.
For the first withdrawal with a credit/debit card we also have a right and you have to provide us with a relevant credit/debit card picture (CVV/CVC code and digits from 7 to 12 in card number should not be visible).
Additional requirements depending on payment channels also shall be apply.
3.2. Betkin.com reserves the right to change the maximum allowed sum for each payment solution per one transaction at any time and without prior notification.
3.3. A withdrawal request will not be processed until all wagering requirements have been met.
3.4. It will not be possible to withdraw funds marked as “Bonus”, as well as funds stuck in an aborted game.
3.5. Betkin.com has the right to refuse withdrawal if the total bet amount is less than the amount of the last deposit. You have to turn over the initial deposit at least one time before being able to withdraw.
3.6. All withdrawal requests are processed within two (2) banking days, but there are cases where these timing can be longer, depending on payment channels, additional account checks and public holidays.
3.7. A user cannot withdraw funds in excess of his/her Account balance.
3.8. Withdrawals will be made to your bank account or other withdrawal methods available. The withdrawals are processed by the method used by the user to deposit funds into Account balance.
3.9. When a withdrawal is cancelled, the funds are returned back to your Account, and you can make use of those funds accordingly on the Account. Betkin.com does not assume any responsibility for any funds lost during gameplay following a withdrawal cancellation either by you or by us.
3.10. Please be advised that our products are consumed instantly during gameplay. Thus, we cannot provide refunds, returns of monies, or cancellation of the requested service when playing. If you play a Game with real money, the money will be drawn from your Account instantly.
3.11. You may only withdraw the maximum amount of Euro 10,000 (or the equivalent in your Account currency) in any 24 hour and maximum amount of Euro 50,000 (or the equivalent in your Account currency) in a 30 days period unless a larger amount has been agreed by us.
3.12. Prior to accepting a withdrawal, we may request that you provide legal identification for example certified copies of passports, ID cards or other such documentation as we feel is required in the circumstances.
We may also carry out phone verification, face verification or other such verification as is required to ensure that you are who you say you are.
3.13. You can only have one pending withdrawal (ie. requested but not processed) per payment method at any one time. Furthermore, depending on the method used, you can make only one withdrawal request per 24 hours period.
3.14. If you win more than Euro 50,000 (or the equivalent in your Account currency), betkin.com reserves the right to divide the payout into monthly instalments of maximum Euro 50,000 (or the equivalent in your Account currency), until the full amount is paid out. All progressive jackpot wins will be paid in full.
3.15 At Betkin, all bonuses are subject to a wagering requirement of x3 the deposited amount. This ensures compliance with our fair gaming policies and provides a transparent experience for all players.
3.16. The maximum daily winning amount for one Customer cannot exceed Euro 100,000 or the equivalent in your Account’s currency. The “day” means the time between 00:00 GMT and 23:59 GMT.
4. Bonuses
4.1. Betkin.com regularly offers you different bonuses and rewards that are credited to your Account. A bonus at betkin.com can mean free spins, cashback, free bet, extra money to play directly and the extra money you receive after making a deposit. A bonus usually follows with the wagering requirements that have to be met in order to withdraw the funds. In these cases, we recommend you read the bonus rules before using.
4.2. Bonus rules
4.2.1. A bonus is awarded the bonus balance.
4.2.2. When the wagering requirements for the bonus are met the bonus amount is transferred to the main balance and may be withdrawn at any time.
4.2.3. If the bonuses are abused by a user, betkin.com has the right to use punitive measures towards him, namely: declining all current bonuses / bonus winnings and blocking the user's Account. In that case, betkin.com disclaims any liability for the withdrawal or compensation of the funds that had been on the Account before it was blocked.
4.2.4. Any outside bet spread combination on Roulette games covering 24 or more (64%) of the 37 unique number spots on the table. E.g. betting on Red and Black - covers 36 of the 37 possible outcomes - in this case all winnings and bonuses will be voided.
4.2.5. Using bonuses to play games where benefits accumulate during gameplay or manipulating bets, RTP, the number of lines, or other slot-related mechanics (e.g., increasing the bet to boost winning chances), as well as returning to the game after wagering requirements are reset to activate or unlock features and gain accumulated benefits or associated winnings— in such cases, all winnings and bonuses will be voided.
4.2.6. The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
4.2.7. Malfunction voids all pays and plays. Betkin.com has a right to withdraw any winnings caused by malfunction up to the latest deposits.
4.2.8. Users should read and be aware of any applicable bonus policy and follow its terms in order to receive the bonus.
4.2.9. All bonuses have an expiry date. The standard expiry date for bonus money is 30 days. The expiry date can differ for specific bonuses. In such an event, the expiry date will be indicated in the relevant bonus’ terms and conditions. Betting requirements need to have been fulfilled at the expiry date. We may cancel or debit bonus credit from the player Account after the expiry date.
4.2.10. The standard betting requirement for casino bonus money is 30 times the bonus amount received and for sportsbooks it is 15 times the bonus amount received. This may differ for specific promotions provided that it is specified accordingly in the relevant terms and conditions.
4.2.11. The wagering requirements of a bonus means the total amount of bets you must stake before the bonus and any accrued winnings are transferred into your cash balance and can be withdrawn. The wagering requirements for each bonus are set out in the specific terms for the bonus and will be expressed as a multiple of the bonus amount, or of the bonus plus the deposit amount. The wagering requirement for bonuses will be set out in the terms specific to that bonus. Not all bets will count towards the wagering requirements. Bets on Blackjack, Roulettes, Arcade games (Heads or Better, Dice Twister, etc) Video poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards your wagering requirements. Table games wagering contribution is 10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most of Slot games contribute 100%. These percentages can be changed from time to time so please make sure to contact the Website customer support each time to find out a certain game’s wagering contribution.
4.3. Wagering requirements
4.3.1. After getting the bonus it is transferred to the bonus balance up to the moment of reaching the wagering requirements.
4.3.2. The wagering requirements are a multiplier that represents the number of times you have to play a bonus before you are able to withdraw any winnings. After reaching the wagering requirements, a bonus or accrued winnings are transferred into main balance.
4.3.3. Wagering requirements for bonuses will be null when the balance is lower than Euro 0.10 (or the equivalent in your Account currency).
4.3.4. The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
4.3.5. You can make a withdrawal before you have fulfilled the wagering requirements, but then you will lose your bonus money. If you decide to make such a withdrawal you have to contact the Website customer support team.
4.3.6. Every user has the right to abandon the bonuses by making the request to Website customer support in order to zero the bonus balance.
4.4. Free Spins With free spins, you get to play free on a game on the Website with the same chance of winning as when you play with your real money. Winnings on free spins are converted to bonus money and usually need to be wagered.